Privacy
Policy
Effective date: 01/06/2026
THE MONARCH DISTILLERY LIMITED ("Monarch Distillery", "we", "us", "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020.
What information we collect
We may collect the following personal information when you visit our website or place an order:
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Your name, email address, phone number, and delivery address
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Payment information (processed securely by Stripe — we do not store your card details)
- Your order history and account preferences
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Email address if you sign up to our newsletter
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Website usage data collected via Google Analytics (pages visited, time on site, general location)
How we use your information
We use your personal information to:
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Process and fulfil your orders
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Arrange delivery through our courier partner
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Communicate with you about your order or enquiries
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Send you newsletters and promotions, if you have opted in
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Remember your details for a faster checkout experience on future visits
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Improve our website and customer experience
Sharing your information
We do not sell your personal information. We share it only where necessary to deliver our services:
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Stripe — payment processing
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Google Analytics — anonymous website analytics
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NZ Post — order delivery
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Wix — website hosting and e-commerce platform
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
Cookies
Our website uses cookies to improve your browsing experience and to support Google Analytics. You can manage your cookie preferences via the cookie consent banner on our website.
How long we keep your data
We retain order and transaction records for seven years in accordance with New Zealand tax obligations. Newsletter subscriptions are held until you unsubscribe.
Your rights
Under the Privacy Act 2020, you have the right to:
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Access the personal information we hold about you
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Request a correction if any information is inaccurate or incomplete
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Ask us to stop using your information in certain circumstances
To exercise any of these rights, contact us at support@monarchdistillery.co.nz
Contact
THE MONARCH DISTILLERY LIMITED
67 Collier Ave, Karori, Wellington
support@monarchdistillery.co.nz